The Caché Visa Card
Click on these handy categories or scroll through this page for answers to your questions about the Caché Visa Card.
How to apply
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How can I check the status of my application?
Please call 800-947-1444 and choose option 1 for the status of an application. For your security, you will be required to enter your social security number to locate the application. Additional verification item(s) may be needed to validate.
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How long will it take to receive my card?
You will receive notification of the status of your application within two to three weeks.
Basic card facts
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Can I use the Caché Visa Card only for purchases at Caché?
You can use the Caché Visa Card everywhere you shop. Since it features the Visa logo, it's accepted anywhere that takes Visa credit cards.
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Can I use the Caché Visa Card to get cash from ATMs?
Yes, you can use the Caché Visa Card to get cash instantly at ATMs that accept Visa credit cards.
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Is the APR competitive?
The APR is competitive for credit cards that offer rewards. You pay no interest when you pay your bill in full by the payment due date each month.
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Can I access my Caché Visa Card account online?
Yes. You can access your Caché Visa card account from any Internet-enabled computer. With just a few clicks, view your balance, your charges and more. You can pay your Caché Visa bill quickly online and set up customized account alerts to notify you of important account activity.
Cardmember discounts
Exclusive rewards
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How do I use my rewards points?
Once you reach 2,500 reward points, you will automatically be sent a $25 Caché gift card. It's good at Caché, Caché Luxe and cache.com.
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How do purchase returns affect my reward balance?
The points from all returns credited to your Caché Visa Card account will be deducted from your reward point balance.
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How can I find out how many rewards points I have?
You will receive a quarterly statement showing the points you have earned or that have been redeemed for Caché gift cards. To check your balance between statements, call 888-229-8864.
Other benefits
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What other benefits do I get with the Caché Visa Card?
Automatic Bill Payments - Earn reward points faster when you pay your bills, such as cable TV, phone service and utility bills, automatically with the Caché Visa Card. Contact your service providers to arrange for this service.
AutoPay - Save time with this convenient, free service that automatically pays your Caché Visa
Card bill from your checking or savings account. You can pay your full balance, minimum balance
or a fixed amount every month. Learn more about AutoPay.
PhonePay - Make your Caché Visa Card payment anytime, anywhere, right over the phone.
To get set up, call 866-546-9241.
Convenience Checks - Another easy way to access your account. You can use the convenience checks to pay bills, make a purchase, even get cash. Order convenience checks online through Internet Banking (not a member yet? enroll today!) or call 866-546-9241.
Auto Rental Insurance3 - Enjoy 24-hour auto rental coverage at no cost for damage due to collision, theft, fire, hail, lightning, flood or other weather-related causes up to the actual cash value of most rental vehicles.
Travel Accident Insurance4 - You are covered automatically, at no extra cost, when you purchase a ticket for travel on common carriers. Up to $500,000 coverage. For complete terms and conditions, call 866-464-8472.
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Features for U.S. Bank checking or savings account holders:
U.S. Bank Overdraft Protection - The Caché Visa Card protects your U.S. Bank checking account from overdrafts in $25 increments up to your available credit limit. Print an Overdraft Protection form online and then mail/fax it to us or call 866-546-9241 to get set up.
Expanded Account Access - You can use your Caché Visa Card to access your U.S. Bank credit, checking and savings accounts at any U.S. Bank ATM.
Telephone Transfer - Transfer funds between your U.S. Bank accounts and your credit card account using your touch-tone phone. It's the easy way to pay your monthly bill.
Additional questions
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Whom should I call with questions about my Caché Visa Card?
Contact 24-hour Cardmember Service at 866-546-9241 (TDD 800-846-2580).
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How do I change my Overlimit Coverage Preferences?
Your preferences can be updated 24/7 within Internet Banking, learn more.
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What steps can I take to help maintain good credit?
Visit usbank.com/creditwellness for helpful information about how credit can play a role in your life.
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How do the regulatory changes affect my Caché Visa card account?
Simply stated, we are committed to keeping you informed of the important information and enhancements related to your account. These changes are intended to make understanding and using your card even easier.


